When Raj Gharana reached out, their Business Profile (Google My Business) was showing ‘permanently closed’ following a location shift.
Multiple attempts to recover it had failed. They were advised to start fresh or use questionable tactics. Losing the existing listing meant losing ~500 hard-earned reviews and years of local trust signals.
What they were dealing with:
Zero discoverability on Google Maps
No direction requests
500+ reviews at risk of being permanently lost
High offline dependency (bridal is location + trust driven)
Competitors ranking for bridal queries
Heavy dependence on Instagram + offline referrals
No website to absorb traffic loss
For a bridal boutique, Google Maps isn’t optional.
It’s the storefront.
GMB Showing ‘Permanently Closed’
No map visibility
No calls from Google
No direction requests
Risk of losing 500 reviews permanently
Told recovery was “not possible”
Raj Gharana regained its digital storefront.
Instead of starting from zero, they preserved years of trust equity and rebuilt local dominance ethically, without black-hat shortcuts.
In a high-consideration category like bridal, that trust signal directly impacts walk-ins and booked appointments.
This case wasn’t about SEO. It was about restoring the demand infrastructure.
After we changed locations, our Google listing became a complete mess. The address was wrong, calls dropped, and customers couldn’t find us properly. We spoke to a few people, but no one really gave us a clear solution.
Diluvian came in and sorted it out properly. They fixed the Google listing, cleaned up the address confusion, and made sure everything was aligned. Within six months, the number of calls to our store went up by more than 200%.
What I appreciated most was how calmly and honestly they worked. No big promises, no jargon, just solid work, and they helped us trust SEO again
